Stakes Casino

Stakes: the superhero site

Created in 2016, Stakes Casino is something of a veteran in the world of online casinos... To survive for so long in an extremely competitive industry, there's normally no secret! You need to offer users an impeccable service and experience. So we're not surprised that Stakes presents itself as the superhero online casino...

But what's the reality? Is the service offered by Stakes as impeccable as one might hope? Let's find out in a complete and objective review!

A heroic online casino?

From the home page, the tone is set: Stakes is an online casino that wants to play in the big leagues! You'll indeed see two superheroes proudly sporting the Stakes logo when you first log in to the site...

It's very surprising to notice that, despite this superhero image and the font used to present the welcome bonus, the rest of the site's presentation is extremely understated, to say the least... You simply get a navigation bar at the top of the page and a short list of the most currently popular games.

You need to take the time to navigate through the site's various pages to discover that Stakes primarily offers traditional casino games, as well as live casino and tournaments. The platform also appears to have made a significant investment in promotions.

For the rest, Stakes therefore seems to have bet on restraint. This is surprising, but after all, if the offering is well executed, it's more than sufficient for the majority of players.

Let's therefore study the offering in detail to understand this success.

Our verdict on the game library

Let's begin this review by thoroughly examining the titles on offer. As we've seen, the site only allows you to play at the casino and live casino. Tournaments are also organised. On the other hand, if you're looking for a casino for online betting, consult our selection, as Stakes doesn't offer this type of service.

A good slots platform

Like almost all online casinos, Stakes has ensured it provides enough slots to please its players. To find Stakes' selection, simply go to the games section, then click "Slot Machine".

In total, Stakes offers more than 5,500 slot machines, which is simply gigantic. There's of course everything you need to satisfy you. You'll find slots of every style on this site, set in numerous universes and favouring different types of gameplay.

To refine your search, it's possible to sort by provider (Booming Games, Fazi...), or to sort by popularity, by new releases, by jackpot or by feature buy. You can also do a manual search if you already know some machines you enjoy. They'll inevitably be there. Unfortunately, there are no exclusive slots.

Otherwise, you can also trust Stakes' pre-selection... You can try everything for free by clicking "Play for fun". Unfortunately, you first need to take the time to log out of your account... Once you've found a machine you enjoy, you can add it to your favourites by clicking the heart to find it easily next time.

All table games

In its "Games" section, Stakes also offers us a fine selection of table games:

Baccarat, roulette, sic bo, poker... As you can see, all the major classics are available for solo sessions. The games are not very well sorted, but by using the manual search, you can easily find any type of game.

There are more than 200 titles, so there's of course everything you need. Games are available in several versions, from the simplest to the most elaborate, sometimes even with 3D animations or video animations. Games are provided by various creators, and the most reputable names are represented!

You can also try any title in demo mode and add it to your favourites to easily play again another time.

A comprehensive live casino

It's also possible to play at the live casino, thanks to a nice selection of more than 150 games. Tables are run by Evolution, Bombay Live, Ezugi and Vivo Gaming… In short, you'll have quality content:

It's possible to play live on all traditional casino games (roulette, blackjack, poker, baccarat...), as well as several other more original offerings, notably TV game shows.

There's no demo mode, but you can always sit at a table and decide not to bet if you don't like the atmosphere.

The live gaming offering is therefore satisfactory. It's simply a shame that all games are in English and that the page is not organised at all. It's impossible to sort through the various content on offer.

Stakes' other games

In its games section, the team has also provided a category dedicated to "Other" games.

In total, there are more than 150 games on this page. Unfortunately, once again, this page is not organised at all. The player is faced with a long list of titles without further explanation. It's a shame, as the offering is not showcased effectively this way.

In practice, you'll find primarily in this category mini-games and scratch games. There's also bingo and keno.

If you're already familiar with this type of title, you won't be surprised by the selection! All popular mini-games and scratch cards are available. Soccer, Aviator, Hilo... Everything is there. There are also many lesser-known games that may appeal to you if you're looking for a simple activity to pass the time.

Once again, all titles are available in demo mode by logging out of your account.

Our verdict on promotions and bonuses

As we mentioned in the introduction, Stakes gets straight to the point… But the site nonetheless appears to have placed emphasis on promotions and bonuses... Indeed, the page is particularly well-stocked. Let's examine all of this in detail!

An average welcome gift

Here is the welcome gift offered by Stakes to all new registrants.

By creating an account, you'll be entitled to 100% up to €500, with the bonus of 100 free spins.

It's important to note that the wagering here is 40x, which is fairly significant. Maximum stakes with bonus money are €5. If the bonus is abandoned, real money can be withdrawn at any time.

In short, a pleasant gift, but one that remains average compared to what you typically encounter.

Other promos worth knowing about

But that's not all! The site offers many other promotions:

As you can see, Stakes regularly offers promotions for specific events (here Spring). Throughout the week, players are entitled to gifts. On Tuesdays, you get free spins according to your VIP level. From Tuesday to Thursday, you get 30% on all deposits. At the weekend, it's 50% on all deposits... Every morning, you also get a bonus of 70% up to €500! Of course, depending on the bonuses, the conditions are never exactly the same. In principle, the wagering is always 40x, but take the time to carefully check the other conditions before committing.

Stakes' bonus and promo offering is therefore particularly comprehensive and interesting. It's virtually impossible to make a deposit without receiving a small gift!

A murky VIP club

To retain its customers, Stakes Casino has set up a VIP club that isn't particularly highlighted, but is mentioned in the promotions section.

To become a member, it works by invitation only. You need to collect loyalty points by playing, and the Stakes team contacts the most dedicated players.

The club has four levels: Bronze, Silver, Gold and Platinum. The further you progress through the ranks, the more new benefits you're entitled to. Unfortunately, nothing is clearly indicated. Everything is at the discretion of the Stakes VIP team.

We only know that members can obtain an account manager, exclusive promos, faster withdrawals, reserved games and tournaments, and real-money gifts.

Alpha League

More originally, Stakes has created "Superhero" leagues, each with their own constraints and benefits.

The first is the Alpha League. This league can bring several daily deposits, as well as free spins. Everything is clearly explained in the promotions section.

Registration is free subject to eligibility.

Heroes Squad

Heroes Squad is another "Superhero" league accessible on Stakes. To be part of it, you need to make a minimum monthly deposit of €50.

This league allows you to take on challenges to unlock bonuses. It operates on a points system, allows you to obtain prizes, weekly free spins and exclusive promos.

The Heroes Squad mechanic is fairly complicated. Take the time to carefully read the conditions.

The Jackpot Club

Stakes Casino adds a rather successful new mechanic with its "Jackpot Club", a feature that allows you to grow a shared prize pool while playing normally.

The principle is simple: every game, every spin and every bet feeds a progressive jackpot, with rewards that can climb up to €25,000. To participate, simply choose a game, activate the dedicated widget that appears before launching the game, and select your contribution (10%, 20% or 30%). Your main bet doesn't change: only the secondary bet serves to grow the shared jackpot.

The system is compatible with the entire casino, whether you prefer slot machines, table games or live. The more sustained your activity, the more your chances increase.

The Jackpot Club revolves around four levels (Mini, Minor, Major and Royale) that progressively unlock increasingly interesting winnings.

Partner tournaments

Finally, it's worth noting that the platform partners with several tournaments. Drops and Wins, Spinoleague… You'll certainly know these classics, which are available on a huge number of online casinos and display gigantic prize pools of several million euros…

By registering here, you'll therefore be able to automatically participate in these events and try to win extremely interesting prizes. No exclusive tournaments unfortunately.

Deposits and withdrawals: our verdict

What about deposits and withdrawals? Is Stakes heroic in offering as many payment methods as possible, acceptable amounts and minimum processing times?

Very practical deposits

For payments, you need to click the green "Deposit" button in the top right corner of the home page:

As you can see, it's possible to pay by Visa and MasterCard bank card, by bank transfer, but also via Cashlib, MiFinity, Neteller, Paysafecard, Skrill, Sofort and cryptocurrency. In short, there will inevitably be a method to suit you.

In all cases, the minimum payment is €10, which is extremely low. The transaction limit depends on the selected method, but is generally €1,000.

Decent withdrawals

Let's continue exploring transactions. Regarding withdrawals, you can request a bank transfer or go through crypto. This time, withdrawals are a minimum of €20 and a maximum of €1,000.

Withdrawal speed is fairly average. It can be instant or take up to 48 hours depending on the payment method, country of residence, etc. Stakes is therefore not a casino with fast withdrawals, but it remains very acceptable.

Customer service quality

What about customer service? Is the support team comparable to a superhero league? Of course, you can register in complete safety. The site is secure and licensed… But you never know! It's always better to carry out this kind of check to avoid unpleasant surprises.

As we'll see, the customer service is full of good intentions, but its effectiveness remains to be proven.

Several options exist in the event of a problem. To begin with, it's worth knowing that the site has prepared a FAQ to answer the questions that most users are likely to ask. Account, bonuses, VIP... If you have general questions, start there to save time.

The answers are brief, but the essentials are there.

For any other question or if you need clarification, you can also contact customer service via live chat.

To contact it, simply click the pink button at the bottom right of the screen.

We had problems creating our account, more specifically logging in after creating and validating our account. We therefore needed to contact customer service for a concrete problem.

After waiting a few seconds, the conversation could begin. The conversation started in English.

Let's start with the positive: the customer service person immediately answered. The tone was extremely cordial and polite. It's rare to see such attentive customer service...

Unfortunately, after more than half an hour of conversation with customer service, with numerous questions, attempts and screenshot requests, no solution was found for our problem.

We then had to wait more than an hour for an email from the technical department to finally be able to log in and test this casino for you!

How to register at Stakes Casino

Normally, registering at Stakes Casino shouldn't cause you any problems... Unless you're as unlucky as us!

To start, simply click the white "Create an account" button at the top of the home page.

A complete form then appears in the middle of the screen. Simply fill in the fields by providing the requested information. Note for your address: punctuation and special characters are not accepted. You won't be able to use an apostrophe, comma, full stop or hyphen.

Remember to tick the box to confirm your age and accept the general terms of use, and click "Create my account".

A verification code is sent to you by SMS to confirm your phone number.

All that remains is to click the green button in the new window that appears on screen to request an email with a verification link to confirm your address.

That's it, you're registered! All that remains is to log in by entering your username (not your email address) and your password.

This is where we received an error message that prevented us from logging in for far too long… A rather unpleasant experience. Read the section on customer support to find out more.

An efficient and practical mobile version

There is a mobile version of Stakes! It allows you to use all available content (games, customer service, deposits, withdrawals...) from any Android or Apple smartphone or tablet. There's nothing to do and nothing to download!

Simply visit the site by clicking on our link... The mobile version of Stakes is rather attractive. Above all, it's very functional and allows you to do everything without any slowdowns or bugs.

Do take the time to check the legislation in force in the country you're in to play safely! You can use a VPN to ensure your security, but not to circumvent the law.

Summary: our definitive verdict!

So, what conclusions can we draw from our complete review?

In summary, the experience was very positive overall. Stakes is a fairly good casino with certain qualities... But like all casinos, it has several flaws that are essential to know before committing. Some flaws are actually quite surprising for such a long-established casino.

The games are of good quality, but they are not classified well enough. Finding what you want can sometimes prove a little complicated, and the extensive offering is not showcased sufficiently.

Stakes clearly stands out for the number of bonuses, promos and other loyalty systems on offer. It's clearly above the competition! You'd just need to simplify the loyalty programmes and make certain benefits more transparent for everything to be perfect.

Finally and above all, we had the misfortune of encountering a bug that prevented us from logging in to the site for several hours. The support service was very well-meaning and attentive, but lacked effectiveness. The response came quickly via chat, but we had to wait for a second response by email, which took much longer.

In short, Stakes remains a reliable choice that you can subscribe to without concern. But keep in mind that this site, even though it dates from 2016 and presents itself as a superhero, is not perfect!