PoleStar Casino

PoleStar: head in the stars

Even if it's no longer brand new, PoleStar is a still relatively young casino! It was only created in 2022... But you'll find it in several selections offered by TnBet! It must be said that the site has some serious assets, which we'll return to in this complete and objective review.

...You want to form a precise opinion before trying the experience? You're in the right place!

The perfect casino?

On connecting, you'll undoubtedly be pleasantly surprised by the atmosphere of the place, as well as by the quality of the proposed content. No need to beat around the bush: the site offers a setting well above what you typically encounter online!

PoleStar is a versatile site. It allows playing, but also betting, always in good conditions. The site also knows how to reward its members by offering them welcome gifts and encouraging their loyalty! To top it all off, the site is both attractive and ergonomic.

Of course, no site is perfect and PoleStar has a few flaws which we'll return to in detail... But if you're looking for a site to play and bet on over the long term, this one may well be right for you!

An excellent game library!

As mentioned, PoleStar is a very versatile site that allows both playing and betting in good conditions... But let's study the catalogue in detail to know whether this site will suit you.

The gaming selection

To begin, the platform offers a very well-stocked and fairly well-organised library:

The lobby allows easily finding the most popular titles in several categories: best, new releases, special occasions, popular, exclusives, bonus buy, jackpots...

As on most best online casinos, the main highlighted titles are in reality slots. There's something for everyone! You'll find slot machines inspired by all types of universes, with all imaginable types of gameplay... In truth, you'll even be spoilt for choice! But to help you choose, you can always trust the pre-selections. It's also possible to try for free in demo mode, provided you log out of your account beforehand. These slots are made by the biggest providers like Atmosfera. Of course, if you already know some good slots, you can easily find them using the search bar.

Obviously, there aren't only slots! You'll find numerous table games on this site: blackjack, roulette, poker, baccarat... Simply head to the corresponding section to find them:

Unfortunately, as you can see, the page is not very well-organised, and it's not always easy to find what you want. If you fancy a solo game of poker or roulette, the simplest approach is undoubtedly to use the search bar. You'll see that different versions of each game exist, from the most minimalist to the most polished.

Also note finally that PoleStar offers mini-games and scratch cards. Unfortunately they're not highlighted at all on the site. This is a shame, as newcomers risk missing interesting content! In any case, if you want to launch a mini-game or scratch card you know, you know what to do: use the search bar!

Very good live casino

If you want to enjoy all the possibilities offered by online platforms, the team has prepared a fine page dedicated to live:

The page is well-organised, and players can easily find what they want using the central navigation bar. Roulette, blackjack, game shows, baccarat, poker... There's everything needed to enjoy live conditions with a real dealer!

Streams are of very good quality. They're organised by several reputable providers like Evolution and Pragmatic. And the offering is extremely comprehensive, as PoleStar has taken the time to select other partners like Amusnet and OnAir to vary content as much as possible.

The Sports page

If you're looking for a versatile platform to place bets, PoleStar is there for you! The page is fairly well-stocked and has little to envy from specialised sites:

If you're used to it, you won't be surprised at all by the page's organisation! The page highlights the most-followed upcoming and live fixtures. This will certainly allow you to save time during a big match!

For other bets, simply use the central bar or the side bar to find the discipline of your choice. From basketball to football through tennis, MMA, and horse racing, there's everything you need!

It's even possible to bet on eSports competitions. Valorant, Overwatch, Dota... The most celebrated competitions are directly accessible. There's even virtual sport to experience the action at any hour.

To bet, it's simple. Simply click on the result of your choice to automatically open a bet card. Enter the amount you want to bet, and your winning chances are calculated automatically. All that's left is to click the "Place a bet" button to confirm!

Very effective promotions and bonuses

Let's now see whether PoleStar manages to be just as convincing with its promos and loyalty!

Two classic welcome gifts

Like most versatile platforms, PoleStar gives its new registrants the choice between two welcome packs!

The bonus for casino players is 100% up to €500, with a bonus of 200 free spins. The minimum is €20, and spins are added in batches of 20 per day for 10 days. Conditions are unfortunately high: x35 (x40 for spins).

For betting, you receive a classic 100% up to €100. The payment remains at least €20, and it moves to x6. The maximum bet amount allowed is €50, and the whole must be played within 30 days with odds of at least 2 for singles and 1.5 for accumulators.

Plenty of other promos to test

Beyond these two propositions, the team knows how to make daily play more fun by regularly offering small varied promotions.

For example, at the weekend, you receive €700 + 50 FS. Every week, you receive 50 spins under condition...

For betting too, you often receive a small gift: accumulator boost, eSports reward, boosted odds... All the great classics are there!

Depending on the promo, conditions won't necessarily be the same. Take the time to read conditions carefully before committing.

Top-tier loyalty!

The PoleStar team also knows how to encourage its members to stay!

Space journey

To begin, by playing here you'll always have the impression of progressing thanks to the "Space Journey" system:

This is a progression system based on 10 main levels, represented by constellations. Each constellation is formed of 5 to 7 stars. The more you play, the more points you earn, and the more you advance in creating these constellations. Each created star entitles you to coins, usable in the virtual shop.

Unfortunately the site isn't very clear about the conditions for obtaining points.

Tournament madness

To encourage its players to invest in the casino, the team also organises numerous tournaments:

These tournaments concern both betting and online casino. The concept is always broadly the same: it involves making the requested bets, or playing on a selection of slot machines. By winning bets, you earn points. At the end of the allotted time, participants with the most points share the prize pool at stake. Prize pools can be in real money or in coins for the virtual shop.

The site also participates in certain large tournaments organised by creators, like "Drops and Wins" for example. In this type of tournament, prize pools are much more substantial, but winning chances are of course more limited.

Weekly challenges to complete

As if that weren't enough, PoleStar also offers new challenges every week!

These challenges aren't very original, but they concern both bettors and players. For gaming, the objective is to complete a given number of spins on a selection of slots. For sport, you need to make a series of bets on different sports.

Each completed challenge entitles you to a certain number of coins for the shop. By completing half the challenges in a category — 20 challenges out of 40 — you receive 500 coins!

The virtual shop

Virtual coins accumulated during tournaments, the space journey, or via challenges can be used in the shop.

As often, players can exchange their coins for bets, spins, crabs, or a bonus. Prices are tiered-down and inspire you to save up as much as possible!

Bonus crabs as a bonus

As you'll have understood, since an update, the site also allows playing the crab — in other words the remote claw machine:

5 machines are directly accessible. Depending on the soft toys retrieved, it's possible to win spins, bets, or even cash.

Each first deposit of the day entitles you to a crab. But it's also possible to obtain them via the shop.

An ultra-levelled VIP club

Finally, if you're a particularly passionate player, you'll undoubtedly be pleased to learn that there's a loyalty club:

The club is organised on 5 different levels, each entitling you to particular rewards. VIPs can enjoy increased withdrawal limits, a personal manager, cashback, and sometimes even particular and personalised promotions! Not everything is totally transparent, but at least the cashback percentage according to level is clearly indicated.

Fairly effective payments and withdrawals

Let's now see whether it's easy to pay and withdraw winnings.

Heading to the cashier

To pay, it's simple! Simply click the yellow button in the top right of the homepage. You then land on the casino Cashier:

Although comprehensive, the cashier is fairly simple to use. Simply choose your payment system, then follow the instructions that appear on screen.

For methods, it's possible to pay by bank card and by cryptocurrency (BTC, Ethereum, USDT, Litecoin...), but also with several alternative payment methods (Neteller and Paysafecard).

Payments are a minimum of €20 and a maximum of €5,000.

Simple but slow withdrawals

Unsurprisingly, to withdraw winnings, you also need to go to the cashier. As for methods, it's possible to withdraw by bank card, bank transfer, crypto, but also via Skrill.

Withdrawals are a minimum of €10 — allowing occasional players to try their luck — and a maximum of €5,000.

Unfortunately if you enjoy receiving your money quickly, PoleStar risks frustrating you... You sometimes need to wait up to 72 hours here to receive what you're owed!

Fast and competent technical service

You shouldn't have any problems if you decide to register... The site is licensed by Curaçao, and you're safe here. But one can never be too careful! Let's take the time to test customer service quality before committing.

First, know that the site has a FAQ designed to answer the most frequently asked questions.

Accessible via a small link at the bottom of the page, this FAQ is fairly comprehensive. It answers around twenty questions.

If you have a more specific question, you can always contact support directly by live chat. Simply unfold the side menu by clicking the three lines in the top left of the screen. Live chat is accessible by clicking a small button at the bottom of this navigation bar.

To start the conversation, simply enter your name and email address and ask your question.

As we often do to test customer services, we asked for instructions to pay in crypto. This generally allows getting a good idea of a customer service's competence and dedication. The agent responded in just a few seconds, explaining which part of the site we needed to go to.

We then pretended not to understand how to use the QR code, which allows copy-pasting the address to enter to send money.

The agent perfectly answered our question — which isn't as common as you might think... It's not uncommon on other sites for agents to not understand Bitcoin at all.

Easy registration in 3 steps

You shouldn't have too many problems if you want to register on this Curaçao-licensed site! Normally, the form should appear automatically. Otherwise, start by choosing the version, then click the blue "Register" button in the top right corner of the screen.

Registration takes 3 steps. To begin, you'll need to choose your gift and enter a PoleStar promo code if you have one.

You'll then need to enter your email address, then choose a username and password. Don't forget to tick the small box below to certify you're over 18 and accept the general terms and privacy policy. Note that the username cannot contain special characters, including uppercase letters!

Continue by entering your first name, last name, date of birth, and gender. You can uncheck the box below if you don't want to receive advertising by email.

It's almost done! All that's left is to enter your address and phone number by filling in the corresponding fields. You still can't use special characters — in other words punctuation or letters with accents. Remove punctuation and replace accented letters with non-accented ones if needed. Click "Complete" to confirm your registration.

A slightly demanding and buggy mobile version

If you're looking for a site that allows playing and betting safely from a smartphone or tablet, know that there's a mobile version of PoleStar... Unfortunately, this suffered numerous slowdowns and even bugs during our test. Several times we landed on an error page.

After extensive testing, we can say that this type of situation is very rare. That said, don't hesitate to test before registering! You'll immediately see whether it works well for you.

You don't need to download anything. The site is accessible directly from any Apple or Android device. That said, avoid Google searches... Simply click our link! If it works for you, you'll be able to play, make deposits and withdrawals, and even speak to customer service directly.

An excellent site selected for you by TnBet

We sensed it from the beginning and our instinct hasn't deceived us... PoleStar offers an experience well above what you typically encounter online.

In addition to being attractive and well-organised, the site is comprehensive in every sense of the term. Whether it's games, promos, or loyalty systems, the catalogue will delight even the most demanding. All types of players — whether more attracted to slot machines, live, or sports betting — will find what they're looking for and be rewarded for their loyalty.

No site is perfect, and PoleStar certainly has a few flaws. Its mobile version, notably, isn't very well-optimised and encounters bugs and slowdowns. Games aren't always very well sorted either... But if you're looking for a site that's both attractive, versatile, and comprehensive, PoleStar is one to consider first.